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brochure

Broschure 2007
(in french)




articles de la presse

Articles about negotiating















Since its creation in 1980 by Michel Ghazal,
the European Negotiation Center has been dedicated to turning confrontation in organizational situations
into opportunities for positive change.

This goal is achieved through
TRAINING, COACHING and MEDIATION services.

Combining cutting edge innovations in negotiation theory with changing professional realities, Michel has worked in close conjunction with Roger Fisher and William Ury at Harvard Negotiation Project to introduce the principles of Negotiating for Mutual Gains in France and is the technical advisor for Fisher and Ury’s key translations for the Seuil publishing house. The CEN has adapted the best of European and American negotiation practices to develop extensive services in the areas of training, coaching and professional mediation/facilitation in French, English, German, Spanish, Portuguese and Italian. Global organizations can therefore offer coherent training and develop a common language for their staff and operational teams.

The methods and procedures of Principled Negotiation for Mutual Gains are designed to help all parties involved make better decisions with more satisfactory outcomes. Dealing with differences and intractable conflicts becomes an opportunity for problem-solving and negotiation that lead to mutually beneficial solutions. CEN provides practical tools to address real world problems through highly interactive and participatory workshops and has worked in partnership with such international clients as Accor, Airbus, BNP Paribas, Colgate Palmolive, Danone, Dassault Aviation, General Electric, l’Oréal, Renault, Serono, Siemens, Steria, Total and Unilever Best Foods.



TRAINING
The European Negotiation Center is well known for its training in seven major leadership skills :

• Negotiation and mediation
• Creative Problem Solving
• Public Speaking
• Appraisal Interview
• Conflict Management
• Leadership
• Change Management



COACHING
Our assistance consists in helping negotiators make a better use of the tool box of the "Mutual Gains Approach" and in providing insights for defining the appropriate strategy.

We have helped in business, financial, political, and private negotiations as well as in labour-management disputes.



MEDIATION
Our consultants have successfully mediated of facilitated different kinds of disputes in the workplace or between organizations particularly in situations with high emotional level.

Some recent interventions range vary from labour-management disputes to protracted contract negotiations. In each situation, we assist both parties in addressing specific issues by improving the negotiation process.

We help them move from adversarial confrontation to cooperative problem-solving.


Calendrier 2005 et inscriptions

Agenda 2007 + Inscriptions



online training at crossknowledge.com

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